Anchored Coaching LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information you provide to us when you engage with our coaching services, website, digital courses, or other related offerings.

This policy applies to all coaching, education, and wellness services delivered by Grizelda Anguiano, MD through Anchored Coaching LLC. It does not apply to medical or behavioral health services, which are provided separately through Grizelda M Anguiano, MD, PLLC d/b/a Anchored and governed by a HIPAA-compliant Notice of Privacy Practices.

1. What Information We Collect

We collect personal information that you voluntarily provide, including but not limited to:

• Name, email address, phone number, and mailing address

• Information you provide on intake forms or questionnaires

• Information relevant to ADHD, executive functioning, life transitions, parenting concerns, or academic/work-related goals, shared voluntarily through coaching forms or sessions

• Coaching-related notes and goals (stored securely)

• Payment and billing details (via secure third-party processors such as Stripe or Square)

• Responses to surveys, assessments, journaling prompts, or online forms

• Technical data from website use (e.g., browser, IP address, cookies, usage data)

2. How We Use Your Information

We use your information to:

• Schedule and deliver coaching sessions and support

• Customize your coaching experience based on goals related to ADHD, executive functioning, parenting, academic or career performance, and personal development—across all ages

• Send session reminders, updates, or follow-up communications

• Provide access to resources, courses, or group programs

• Process payments and manage your client account

• Send newsletters or marketing content (with your consent)

• Improve our services and understand client needs

• Comply with applicable business or legal obligations

3. Confidentiality in Coaching

While Anchored Coaching LLC is not a medical provider and not bound by HIPAA, we treat all coaching conversations with professional confidentiality. We will not share your information with any third party without your written permission, unless:

• Required by law (e.g., court order, subpoena, or legal investigation)

• There is reason to believe you or someone else may be in danger of harm

• You grant explicit consent (e.g., collaborating with your therapist, physician, or family member at your request)

Coaching session notes are stored securely, and you may request access to or deletion of your data at any time.

Coaching may be provided to individuals, parents, teens, or children (with parental consent), and we tailor communication and confidentiality in accordance with the age and needs of the client and family.

4. Use of Secure Technology and AI Tools

We may use secure, encrypted electronic tools—including AI-assisted note-taking or virtual platforms—to improve service quality and efficiency. These tools do not store or share session content without your consent. You may opt out of the use of these tools at any time.

5. Types of Clients We Serve

Anchored Coaching LLC supports individuals across the lifespan, including parents, children, teens, and adults. Services may include ADHD coaching, executive function coaching, parenting support, performance coaching, and wellness programs. Coaching services are not a substitute for medical or psychological treatment and do not involve diagnosis or therapy.

6. Marketing and Communications

If you opt in, we may send you occasional newsletters, resources, event announcements, or promotions. You can unsubscribe at any time using the link provided or by contacting us.

We do not sell, trade, or rent your personal information to third parties.

7. Your Rights and Choices

You have the right to:

• Access or update your personal information

• Request deletion of your records from our systems

• Opt out of marketing communications

• Ask questions or express concerns about how your information is handled

To exercise your rights, please contact us at the address or email below.

8. Third-Party Services and Integrations

We may use third-party platforms to manage scheduling, payment, forms, or digital courses. These platforms are selected based on their security practices and compliance with industry standards. However, we are not responsible for their individual privacy policies. Please review their privacy terms if you access those services through our website or booking links.

9. Data Retention

We retain client records for as long as necessary to fulfill the purpose for which they were collected or to comply with applicable legal, contractual, or ethical obligations. You may request deletion of your data by contacting us directly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with the effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Anchored Coaching LLC

Attn: Privacy Coordinator

18838 Stone Oak Parkway Ste 202

San Antonio, Texas 78258

[email protected]